ASAD AQEEL
Sharjah
Summary
Dynamic professional with a proven track record at Dubai Islamic Bank, enhancing client satisfaction and expanding the client base through strategic relationship building and effective portfolio management. Skilled in leveraging excellent communication and teamwork to drive new business development and sales growth. Achieved significant profit margins by optimizing processes and product offerings.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Relationship Manager
Dubai Islamic Bank
01.2017 - 01.2021
- Supported the development of new business opportunities through research and analysis, helping expand the firm''s client base.
- Coordinated with various departments to gather relevant information for client meetings and presentations, ensuring efficient communication.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Facilitated business by implementing practical networking techniques.
- Prepared sales presentations for clients showing success and credibility of products.
- Implemented systems and procedures to increase sales.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Assisted Relationship Managers in managing a diverse portfolio of clients, ensuring optimal satisfaction levels.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
Business Development Officer
Bank Alfalah LTD
01.2016 - 01.2017
- Generated new business with marketing initiatives and strategic plans.
- Boosted client satisfaction by identifying and addressing their specific needs through tailored business solutions.
- Collaborated with cross-functional teams for the successful execution of business development initiatives.
- Secured long-term client loyalty by consistently delivering high-quality products and services tailored to individual business needs.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Built relationships with customers and community to promote long term business growth.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Met existing customers to review current services and expand sales opportunities.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
Bachelor of Studies - Finance
University Of Karachi
Karachi Pakistan08.2014
Intermediate - Engineering (Pre-Engineering)
Bahria College Karsaz
Karachi Pakistan12.2009
Matriculation - Science Education
Bahria Model School
Karachi Pakistan03.2007
Skills
- Portfolio Management
- Cross-Selling Products
- Customer Service
- Time Management
- Excellent Communication
- Team Leadership
- Customer Relationships
- Relationship Building
- Banking
- Relationship building and management
- Customer Relationship Management
- Sales Data Analysis
- Public Speaking
- Client Relationships
- New business generation
- New Business Development
- Teamwork and Collaboration
- Multitasking Abilities
- Organizational Skills
- Ms Word
- Ms Power Point
- Cash Handling
Accomplishments
- Resolved product issue through consumer testing.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Certification
- Achieved Certificates of Best Business Development Officer From Bank Alfalah [Feb 2016]
- Galileo Core Course From Global Aviation Institute [Mar 2012]
- English Learning Course From The Faculty of Domino [Jun 2010]
- Air Ticketing & Tariff (Basic & E-Ticketing) Course From Hi Education Centre [Feb 2012]
- Achieve Banca Sales Specialist Certificates From Dubai Islamic Bank [Feb 2018]
Languages
English
Advanced (C1)
Urdu
Bilingual or Proficient (C2)
Timeline
Assistant Relationship Manager
Dubai Islamic Bank
01.2017 - 01.2021
Business Development Officer
Bank Alfalah LTD
01.2016 - 01.2017
- Achieved Certificates of Best Business Development Officer From Bank Alfalah [Feb 2016]
- Galileo Core Course From Global Aviation Institute [Mar 2012]
- English Learning Course From The Faculty of Domino [Jun 2010]
- Air Ticketing & Tariff (Basic & E-Ticketing) Course From Hi Education Centre [Feb 2012]
- Achieve Banca Sales Specialist Certificates From Dubai Islamic Bank [Feb 2018]
Bachelor of Studies - Finance
University Of Karachi
Intermediate - Engineering (Pre-Engineering)
Bahria College Karsaz
Matriculation - Science Education
Bahria Model School
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