Colby Sterling
Hampton
Summary
Proven specialist with a track record of enhancing productivity and customer satisfaction at Kroger through exceptional problem-solving and administrative skills. Excelled in roles requiring critical thinking and attention to detail, securing competitive pricing and reducing inventory discrepancies. Demonstrated leadership and customer service excellence, contributing to repeat business and efficient team collaboration. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-mid level Human resources position. Ready to help team achieve company goals.
looking for a full time job. looking for at least 26/hr and preferably early shift M-F but I can be flexible. can work overtime if needed. can make adjustment to pay if needed. it would be best to email me at csterling002@icloud.com.
side note: im currently serving in the army right now and my end of service date in August 2025, but if I do skillbridge through a organization I can get out 2-4 months earlier than that.
appreciate the opportunity if given.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Carpentry and Masonry Specialist
Army
Remote
08.2021 - Current
- Utilized diverse range of tools and equipment to effectively execute carpentry tasks, increasing overall productivity rates.
- Provided exceptional customer service by addressing concerns and answering questions throughout the construction process, leading to repeat business and referrals.
- Consistently met tight deadlines through effective time management skills and prioritization of tasks based on urgency levels.
- Maintained strong relationships with suppliers to secure competitive pricing on materials while upholding quality standards.
- helped soldiers with there financial troubles and travel vouchers.
- leadership qualities.
Associate
Tradeteamusa
Virginia Beach
04.2021 - 08.2021
- Participated in ongoing training programs to stay current on best practices in fire prevention and emergency response techniques.
- Coordinated shutdowns of malfunctioning equipment for repairs which reduced further risks associated with fires.
- Maintained constant surveillance on areas where welding and other hot work was taking place.
- Reduced the frequency of false alarms by carefully monitoring alarm systems and promptly addressing technical issues.
- Interacted effectively with members of work crew using cell phones, two-way radios and other communication devices.
- Sounded alarm to alert work personnel of fire and relayed coordinates of estimated location.
Clerk
Kroger
Hampton Va
06.2018 - 08.2021
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- when I was working for kroger, I also worked in a lot of departments throughout the company.
- Cultivated strong relationships with vendors, ensuring timely delivery of goods and optimal product quality.
- Performed data entry and completed proper paperwork.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
Education
No Degree - Cybersecurity And Assurance
Western Government University
Utah03.2026
No Degree - Human Resource Management
University of Maryland Global Campus
Maryland Va02.2026
Skills
Administrative Skills
Office Administration
Team Player
Scheduling
Employee Relations
Administrative Support
Maintaining files
Microsoft Office and Docusign
Customer Service
Problem-solving abilities
Active Listening
Critical Thinking
Customer Relations
Problem Resolution
Attention to Detail
Inventory Control
Inventory organization
Accomplishments
- helped train ukraine forces
- builded a PEB structure in Poland
- Supervised team of 8 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
hazard 11 certification ( license to drive with chemicals)
google coursera certification ( data, technology, security)
Timeline
Carpentry and Masonry Specialist
Army
08.2021 - Current
Associate
Tradeteamusa
04.2021 - 08.2021
Clerk
Kroger
06.2018 - 08.2021
No Degree - Cybersecurity And Assurance
Western Government University
No Degree - Human Resource Management
University of Maryland Global Campus