Socializing, Reading articles, Swimming
Daisy Chepkemei
Retail Sales
Sharjah
Summary
Dynamic retail professional with a proven track record in driving sales and enhancing customer experiences in competitive environments. Strong leadership skills in managing store operations while fostering team collaboration and supporting team members. Expertise in inventory management, cash handling, and visual merchandising, combined with a commitment to maintaining high standards of store presentation. Recognized for exceptional communication and problem-solving abilities, consistently delivering results through adaptability and reliability.
Overview
3
3
years of professional experience
1
1
Language
Work History
Retail Sales Key Holder
Sunshine Retail
02.2023 - 04.2025
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Coordinated special events and promotions within the store to drive customer engagement and increase sales opportunities.
- Boosted sales by effectively communicating product features and benefits to customers.
- Participated in inventory management to maintain accurate stock levels and minimize shrinkage.
- Conducted regular store audits to ensure compliance with company standards and guidelines.
Restaurant Waiter
Barng'etuny Hotel
03.2022 - 01.2023
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
Education
Diploma - Business Management
Data To Information College
Eldoret, Kenya 04.2001 -
Certificate - Business Management
Data To Information College
Eldoret, Kenya 04.2001 -
High School Diploma -
Cheplelaibei North Secondary School
Uasin Gishu, Kenya 04.2001 -
Primary Education
Kapkatet Primary School
Uasin Gishu, Kenya 04.2001 -
Skills
- Retail store management
- Loss prevention techniques
- Cash management expertise
Interests
PERSONAL ATTRIBUTES
- Self-motivated and determined.
- Time and results-oriented.
- Excellent communication skills.
- Ability to work with minimal or no supervision.
- Strong leadership skills.
- Enthusiastic with a strong personal drive.
Timeline
Retail Sales Key Holder
Sunshine Retail
02.2023 - 04.2025
Restaurant Waiter
Barng'etuny Hotel
03.2022 - 01.2023
Diploma - Business Management
Data To Information College
04.2001 -
Certificate - Business Management
Data To Information College
04.2001 -
High School Diploma -
Cheplelaibei North Secondary School
04.2001 -
Primary Education
Kapkatet Primary School
04.2001 -