FARAH BEN JEDDOU
Tunisia
Summary
Highly motivated and results-driven Marketing Student with practical internship experience in CRM, Social Media Management, and Digital Strategy. Proven ability to analyze customer data, execute targeted social campaigns, and maintain robust brand presence. Seeking to leverage strong foundational knowledge in Business Marketing, advanced English proficiency, and certified digital skills to contribute effectively to a dynamic marketing team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Marketing and Social Media Specialist Intern
Generative Z Tunisia
08.2024 - 09.2024
- Spearheaded the brand's presence across Instagram and Facebook, actively driving community engagement and digital visibility.
- Conceptualized and deployed a schedule of audience-specific content that significantly boosted interaction and reach rates.
- Managed content planning and execution, ensuring a cohesive and strong brand narrative.
CRM Intern
Nespresso Tunisia
06.2024 - 07.2024
- Maintained and meticulously updated extensive CRM databases, ensuring data integrity for marketing operations.
- Contributed to strategic marketing initiatives by assisting with customer segmentation and loyalty program analysis.
Banking Intern
Zitouna Bank Tunisia
07.2020 - 08.2020
- Recorded and processed customer feedback directly into the CRM system, aiding in service improvement efforts.
- Provided essential support for clerical operations and documentation, demonstrating organizational skills.
Education
Master's Degree - Business Marketing
South Mediterranean University (MSB)
01.2027
Bachelor's Degree - Business Marketing
Ibn Khaldoun Private University
06.2025
High School Diploma - Economics and Management
High school El Menzah 9
06.2019
Skills
- CRM Systems Management
- Customer Segmentation & Loyalty
- Social Media Content Creation & Scheduling
- Communication Strategies
- Project Execution
LANGUAGES
Arabic: Native
French: Bilingual
English: Advanced Level
Certification
- Digital Campaign Execution: Trained in integrated marketing communications and project execution for running digital campaigns (May 2025).
- Social Media Advertising: Certified in Meta (Facebook/Instagram) fundamentals for effective advertising and campaign management (November 2024).
- Marketing Measurement: Proficient in using Google Analytics for success measurement and optimization (December 2023).
- Strategy & Innovation: Certification in Design-Led Strategy (Design Thinking) for business and sustainable organizations (November 2023).
Timeline
Marketing and Social Media Specialist Intern
Generative Z Tunisia
08.2024 - 09.2024
CRM Intern
Nespresso Tunisia
06.2024 - 07.2024
Banking Intern
Zitouna Bank Tunisia
07.2020 - 08.2020
Bachelor's Degree - Business Marketing
Ibn Khaldoun Private University
High School Diploma - Economics and Management
High school El Menzah 9
Master's Degree - Business Marketing
South Mediterranean University (MSB)