Detail-oriented team player with strong organizational skills. Proven ability to effectively manage and prioritize multiple projects simultaneously, ensuring a high degree of accuracy in all tasks. Committed to delivering exceptional results and exceeding expectations. Adept at collaborating with cross-functional teams to achieve common goals and drive success.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Restaurant Owner & Head Chef
Ark Coffee
Sharjah, United Arab Emirates
01.2019 - Current
Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
Maintained positive relationships with local community and government officials.
Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.
Recruited, hired, and trained talented staff to fill vacancies.
Streamlined back-of-house processes for improved kitchen efficiency, resulting in faster order preparation times without compromising quality standards.
Mentored and developed staff members, fostering an environment that promoted professional growth within the team.
Developed and executed marketing strategies to attract new patrons, resulting in higher foot traffic and improved revenue.
Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
Oversaw renovation projects that enhanced the aesthetic appeal of the restaurant space, contributing to increased guest satisfaction levels.
Developed and implemented comprehensive workshops in partnership with private and governmental entities.
Coordinated catering events that showcased the restaurant''s culinary talents while generating additional revenue streams through off-site services.
Oversaw successful marketing campaigns to increase restaurant exposure and awareness.
Developed unique events and special promotions to drive sales.
Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Monitored line processes to maintain consistency in quality, quantity, and presentation.
Hired, managed, and trained restaurant staff.
Implemented new recipes and modern cooking techniques to continuously improve the menu offerings and overall dining experience for guests.
Secured significant increase in repeat customers, curating seasonal menu that highlighted local ingredients.
Marketing Coordinator
Expo Centre Sharjah
Sharjah, United Arab Emirates
03.2013 - 12.2015
Operated as the direct assistant to the Marketing Director.
Created engaging content for exhibition sales and marketing campaigns on the centers official website, Facebook, and Instagram.
Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
Updated spreadsheets with statistical, financial and non-financial information.
Actively participated in trade shows and conferences, representing the brand professionally.
Coordinated and managed sponsorships and sponsorship activation.
Built strong relationships with key media contacts, resulting in increased press opportunities.
Secured media coverage for B2B and B2C Exhibitions and Exhibition center corporate news.
Supervised and monitored media purchasing from media outlets.
Designed and created campaign e-mail invitations, articles and marketing videos.
Wrote and edited articles, web content, advertising copy, periodicals and publications for internal and external audiences.
Developed innovative marketing and PR strategies.
Enhanced brand image during the ECS rebranding phases.
Consulted with advertising agencies to arrange promotional campaigns in various types of media.
Proactively managed editorial calendars to ensure timely placement of exhibitions promotional collateral.
Represented organization to customers, public, government officials and other external sources.
Conducted thorough media analysis to identify trends and insights that informed future PR strategies.
Drafted and edited content for organizational publications, employee newsletters, and stockholders' reports.
Oversaw team of communications and media relations professionals with focus on achieving PR results.
Oversaw social media presence and aligned posts to include branding and trending ideas.
Led crisis communications and media relations activities in response to challenging situations.
Developed and promoted corporate brand, images and identity to media and public.
Authored fresh and engaging press releases and prepared complete press kits.
Researched latest market trends and analyzed data to develop public relations strategies and tactics.
Reviewed and approved designs before final production, maintaining strict attention to detail and accuracy.
Managed project timelines and budgets, ensuring timely delivery without compromising quality.
Created logos, illustrations and typography for various exhibitions.
Edited and enhanced existing artwork and graphics.
Collaborated with other designers to create visually appealing graphics for range of print and digital media.
Used latest technologies to create immersive experiences internally and externally.
Enjoyed an global, refreshing, professional and personal experience with ECS exhibition management teams and exhibitors around the year, with every exhibition.
Marketing Assistant
Emaar Properties PJSC
Dubai, United Arab Emirates
12.2012 - 02.2013
Created a proposal for an integrated Corporate Social Responsibility department with a focus on environmental certifications (via recycling, cutting down on waste, reducing carbon emissions, using sustainable goods, reducing the carbon footprint) for the commercial and residential development projects.
Planned and executed internal and external marketing events with the Dubai Mall team.
Intern
Bee'ah - Sharjah Environmental Management Company
Sharjah
05.2011 - 08.2011
Create and launch the Recycle From Home campaign with the Marketing Team.
Intern (On field)
Bait Al Khair Charity
Dubai
06.2008 - 09.2008
Accompanying Sheikh Abdullaziz Al Nuaimi ( Green Sheikh ) in receiving and creating a partnership with the Plastic Pollution Coalition team from the U.S.A.. Along with taking part in other charity related operations.
Summer Job (On Rotation)
Emirates Islamic Bank
Dubai
06.2006 - 09.2006
Rotation in the Retail and Priority Banking departments at the main branch of the bank.
Education
Diploma in Hospitality - Culinary Arts
Intenational Center of Culinary Arts - ICCA Dubai
Dubai, United Arab Emirates
02.2019
Certificate of Proficiency in Media Management - Mass Communication
University of Wollongong in Dubai (UOWD)
Dubai, United Arab Emirates
09.2014
Bachelor of Arts - Mass Communications - PR & Min. in Env. Policies
American University of Sharjah
Sharjah, United Arab Emirates
06.2012
International General Certificate of Secondary Edu - Art And Design
University of Cambridge
Cambridge, Cambridgeshire, England
06.2007
High School Diploma -
Al Ittihad Private School (A.I.P.S.)
Dubai, United Arab Emirates
06.2007
Skills
Adobe Graphic Design Suite
Microsoft Office/Mac OS Savvy
Social Media & Digital Marketing
Strategic Research
A team player with excellent leadership qualities
Handling pressure and meeting deadlines
Decision-Making and Crisis Management
Eloquent speaker and communicator
A determined and tenacious creative mind
Campaign/Event planning and logistics (internal and external)
CSR and environmental Activities
Developing custom-made PR related incremental changes and innovations
Innovative corporate branding and rebranding
Print design and production
Relationship Building
Project Management
Campaign Development
Trade shows and events comprehensive management
Menu development and business planning /coaching
Accomplishments
1st Place Award in H.E. Sheikha Latifa Bint Mohammed Award for Childhood Creativity 2007 (Photography)
1st Place Award in Dubai Municipality Heritage Photography Award 2006
1st Place Award in the Most Successful Student Team Project at A.I.PS. Annual Student Entrepreneurs Festival (FERIA) 2007
1st Place Award in the AUS Students Leadership Program 2011 “Convey Leadership Competition”
1st Place Award for the Most Creative Idea in the AUS Global Day 2012
2nd Place Award for Best Research in the AUS Environmental Competition: Remedy for Survival
Best Speaker and Presenter Award & Best Campaign Media Kit Award in the Senior PR Project.
Winner of Sharjah Food Festival Celebs Cooking Competition. 2016
Creative Chef Award in ICCA Dubai 2019
Languages
Arabic
English
Countryofresidence
U.A.E.
Activities
Coordinator & participant in A.I.PS. Annual Students Entrepreneurs Festival (FERIA)
Team leader & participant in A.I.PS. annual Students Fine Arts & Photography Exhibition
School representative & Master of Ceremony in various official occasions
Part of the lead actors and director in the school's occasional on-stage operates
Part of the Peer Leaders Program by the Students Leadership Office
Part of the Community Services students team
Vice President of Bahraini Cultural Club
Media and PR coordinator in Emirati Cultural Club
Media and PR coordinator in Omani Cultural Club
Active member in Mass Communication Club
Active member in Environment Club
Active member in Photography Club
Emirate
Sharjah
Researchpaperspublications
Book chapter: Showaiter,F. (2010). Radio Power in Egypt. In Richardson, T. (Ed.), Shifting Sands: Eqyptian Media , then & now. (pp. 55-67). Published by the American University of Sharjah
Effectiveness of Environmental Awareness Campaigns on the UAE Society
Introduction of an Environmental Education Class as a University Requirement in AUS
The ways at which the Emirate of Sharjah addresses the current environmental threat that the U.A.E is facing and how effective are the state's efforts
The use and recognition of borrowed English words in their daily Arabic dialect by the youth of the GCC
The link between Industrial, Communication and Environmental Crises: Bhopal Tragedy
Kim Kardashian visiting the UAE for a publicity stunt: on the social acceptance of the local UAE community
The U.A.E Youth Social Media Networks Penetration and Engagement
Personal Information
Date of Birth: 05/10/90
Nationality: Bahraini
Awards
1st Place Award in H.E. Sheikha Latifa Bint Mohammed Award for Childhood Creativity 2007. Emphasis: Photography
1st Place Award in Dubai Municipality Heritage Photography Award 2006
1st Place Award in Most Successful Student Team Project in the A.I.PS. Annual Student Entrepreneurs Festival (FERIA) 2007
1st Place Award in the first AUS Students Leadership Program 2011 "Convey Leadership Competition"
1st Place Award for the Most Creative Idea in the annual AUS Global Day 2012
2nd Place Award for the Best Research Paper in the AUS Environmental Competition: Remedy For Survival
Best Speaker and Presenter Award & the Best Campaign Media Kit Award in the Senior PR Project "Judgment Day" / Final Review and Evaluations
References
References available by request
Hobbies and Interests
Freelance Photography
Community Service
Fine Arts & Hand Crafts
Multi-disciplinary reading
Travel
Affiliations
Sharjah Business Womens Council
Emirates Culinary Guild
Plastic Pollution Coalition
Certification
Project Management Program (PMP)
HACCP certification
City & Guilds Certification
Timeline
Restaurant Owner & Head Chef
Ark Coffee
01.2019 - Current
Marketing Coordinator
Expo Centre Sharjah
03.2013 - 12.2015
Marketing Assistant
Emaar Properties PJSC
12.2012 - 02.2013
Intern
Bee'ah - Sharjah Environmental Management Company
05.2011 - 08.2011
Intern (On field)
Bait Al Khair Charity
06.2008 - 09.2008
Summer Job (On Rotation)
Emirates Islamic Bank
06.2006 - 09.2006
Diploma in Hospitality - Culinary Arts
Intenational Center of Culinary Arts - ICCA Dubai
Certificate of Proficiency in Media Management - Mass Communication
University of Wollongong in Dubai (UOWD)
Bachelor of Arts - Mass Communications - PR & Min. in Env. Policies
American University of Sharjah
International General Certificate of Secondary Edu - Art And Design