Fatima Abdalla Abdalla Allai Alnaqbi
Khorfakkan
Summary
As an intern at Khorfakkan Hospital and Municipality, I used my problem-solving skills and Microsoft Office proficiency to improve customer satisfaction and streamline operations. My teamwork abilities and quick learning helped enhance project outcomes and data management efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Intern
Khorfakkan Municipality
09.2015 - 10.2015
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Sorted and organized files, spreadsheets, and reports.
- Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
Intern
Khorfakkan Hospital
07.2013 - 08.2013
- Delivered outstanding customer service by promptly addressing inquiries, ensuring high client satisfaction.
- Sorted and organized files, spreadsheets, and reports.
- Prepared detailed reports summarizing data analysis findings, highlighting key trends for decision-makers.
Education
Bachelor of Public Relations - Communications
Sharjah University
Khorfakkan01-2014
Skills
- Teamwork and Collaboration
- Quick Learner
- Problem-Solving
- Computer Skills
- Microsoft Office Suite
- Social Media
Accomplishments
-Participated in organizing various workshops and seminars.
-Contributed to organizing community events.
-Participated in organizing awareness initiatives.
Certification
1. ICDL -international computer driving license.
2. A training course in leadership with a focus on the evolving strategies of leadership 2021.
3. How to manage time and improved performance 2020.
4.Workplace etiquette and ethics 2020.
5. Social media skills workshop 2017.
6. Communication skills workshop 2016.
Languages
English
Intermediate (B1)
Arabic
Bilingual or Proficient (C2)
Timeline
Intern
Khorfakkan Municipality
09.2015 - 10.2015
Intern
Khorfakkan Hospital
07.2013 - 08.2013
1. ICDL -international computer driving license.
2. A training course in leadership with a focus on the evolving strategies of leadership 2021.
3. How to manage time and improved performance 2020.
4.Workplace etiquette and ethics 2020.
5. Social media skills workshop 2017.
6. Communication skills workshop 2016.
Bachelor of Public Relations - Communications
Sharjah University
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