Summary
Overview
Work History
Education
Skills
Websites
Extracurricular Activities
Languages
Timeline
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Ibrahim Haroun

Ibrahim Haroun

Sharjah

Summary

A creative and motivated third-year Marketing student with hands-on experience in customer service and sales roles. Demonstrates strong attention to detail, exceptional communication skills, both written and verbal, and a customer-centric approach. Proven ability to accurately manage data, foster customer engagement, and contribute to cross-functional teams. Eager to leverage my skills and experience to excel in customer service and sales positions while continuously learning and growing professionally.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Tabby
06.2023 - 12.2023
  • Orchestrated unparalleled customer experiences through proactive communication and problem-solving, embodying the essence of Tabby's commitment to excellence.
  • Leveraged my communication skills to articulate the benefits of Tabby's buy now, pay later service, turning inquiries into opportunities for customer engagement and loyalty.
  • Championed a customer-centric approach, consistently exceeding performance metrics, and transforming ordinary interactions into positive brand touchpoints. Collaborated cross-functionally, contributing insights to enhance Tabby's market positioning and refine customer-facing processes.
  • Conveyed the value proposition of Tabby's services in a compelling manner, fostering positive customer perceptions.

Data Entry and Sales

Argami Special Sim-Card Trading L.L.C
05.2022 - 04.2023
  • Accurately entered and organized data, ensuring high precision and efficiency.
  • Developed and maintained customer databases for streamlined information management.
  • Managed large volumes of VIP SIM sales data with timely and accurate processing.
  • Conducted quality checks, correcting discrepancies to maintain data accuracy.

Education

Bachelor of Science - Marketing

Ajman University
06.2025

High School Diploma -

Al Durrah International School
06.2021

Skills

  • Excellent Communication Skills
  • Strong Interpersonal Skills
  • Attention to details
  • Lead Generation
  • Microsoft Office
  • Problem-Solving
  • Market Research
  • Critical Thinking
  • Adaptability
  • Data Entry
  • Creativity
  • CRM

Extracurricular Activities

Ajman University

President of the Marketing Club

  • Delegate tasks to the club officer team, ensuring their understanding of their responsibilities and motivating them to succeed.
  • Created and managed various events, overseeing all aspects from conceptualization to execution, ensuring successful outcomes and positive experiences for attendees.
  • Create a social media plan that included promotion on Twitter, Instagram and Facebook.
  • Recruit new club members through strategic social media promotion campaigns.

Languages

Arabic
English

Timeline

Customer Service Representative

Tabby
06.2023 - 12.2023

Data Entry and Sales

Argami Special Sim-Card Trading L.L.C
05.2022 - 04.2023

Bachelor of Science - Marketing

Ajman University

High School Diploma -

Al Durrah International School
Ibrahim Haroun