Jia-Wei Chang
Berlin
Summary
Aspiring Junior UX/UI Designer with a Google UX/UI Design Certificate and over five years of marketing experience, complemented by recent retail sales assistant work. Skilled in user research, wireframing, prototyping, and visual design, proficient in Figma, Adobe Photoshop, Illustrator, and InDesign. My retail role enhanced my ability to understand customer needs and curate engaging visual displays, directly applicable to UX research and UI design. With a multicultural background from living in the US, Singapore, and Germany, I bring adaptability and fluency in Chinese, Taiwanese, English, and intermediate German to multinational settings.
Overview
15
15
years of professional experience
Work History
Retail Sales Assistant
Victoria Met Albert
06.2023 - 11.2023
- Increased sales by offering advice on purchases and promoting additional products.
- Greeted customers and helped with product questions, selections, and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers with prompt and polite support in-person and via telephone.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Marketing Executive
Business Weekly Group
03.2012 - 06.2013
- Worked with communications team to drive internal promotion of company programs, initiatives, guiding principles and mission.
- Planned and executed marketing campaigns that increased brand awareness and boosted the visibility of the competitive market.
- Conducted market research to analyze user needs, helping us optimize promotional strategies and tailor our offerings to better meet customer expectations.
- Collaborated with authors and stakeholders, enhancing cross-departmental communication and ensuring everyone was aligned on goals and messaging.
- Managed book inventory with a focus on ensuring logistical efficiency, which streamlined our operations and improved the overall customer experience.
Marketing and PR Coordinator
Cheong Kwan Jang Taiwan Corporation
01.2009 - 02.2012
- Gathered and organized materials to support operations.
- Entered data, generated reports, and produced tracking documents.
- Organized promotional events that boosted sales and contributed to the company's overall revenue growth.
- Analyzed campaign performance and prepared detailed reports, helping the team make informed decisions for future marketing strategies.
- Coordinated with both internal teams and external partners, ensuring smooth execution of events and enhancing collaboration across departments.
- Managed event logistics, overseeing budgets and resources, which helped streamline operations and reduce costs effectively.
Education
Bachelor of Arts - Economics
Chinese Culture University
Taipei, Taiwan06-2008
Associate of Arts - International Trade
Taipei City University of Science And Technology
Taipei, Taiwan06-2004
Skills
- Figma
- Adobe Photoshop /Illustrator / InDesign
- Final cut pro / After effects
- Microsoft office
Websites
Languages
Taiwanese (Native)
Bilingual or Proficient (C2)
Chinese (Native)
Bilingual or Proficient (C2)
English (Advanced)
Advanced (C1)
German (B2 Level)
Upper intermediate (B2)
Timeline
Retail Sales Assistant
Victoria Met Albert
06.2023 - 11.2023
Marketing Executive
Business Weekly Group
03.2012 - 06.2013
Marketing and PR Coordinator
Cheong Kwan Jang Taiwan Corporation
01.2009 - 02.2012
Bachelor of Arts - Economics
Chinese Culture University
Associate of Arts - International Trade
Taipei City University of Science And Technology
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