Mojtaba Jalali

Mojtaba Jalali

10.2018 - Current

Developed strong relationships with clients through excellent customer service and regular followups.
Assisted call-in customers with questions and orders.
Increased sales and customer satisfaction through personalized servicing.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Spoke to customers in native language to increase loyalty and establish relationships.
Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
Increased sales revenue by consistently meeting and exceeding sales targets.
Negotiated pricing with vendor suppliers to fit customer budgets and generate maximum gross profit.
Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Excellent communication and interpersonal skills
Strong negotiation and persuasion abilities
Strategic thinker with results-driven mindset
Ability to thrive in fast-paced and competitive sales environment