Muhmmad Zahid Munir
Sharjah
Summary
Operations Executive skilled in organizing and coordinating office administration to support organizational effectiveness, operational excellence and office safety. Thrives in fast-paced environment and accomplishes tasks with minimum supervision and eagerness to go above and beyond.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Operations Executive
Zajel Courier
03.2020 - Current
- Enhanced customer satisfaction by effectively managing and resolving operational issues in a timely manner.
- Streamlined operations by implementing efficient processes and procedures, increasing overall productivity.
- Reduced operational costs through the identification of inefficiencies and implementation of cost-saving measures.
Sales Coordinator
050 Telecom
01.2016 - 02.2020
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Collaborated with marketing team to develop targeted promotional materials and campaigns.
- Provided exceptional customer service, addressing client inquiries and resolving issues promptly.
- Successfully drove new product lines to increase annual profits by [Number]%.
- Propelled market share to surge ahead of competitors and earn #[Number] ranking.
Cashier
Il Cafe Di Roma
01.2013 - 02.2015
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Sales Agent
Al Shamsi Flower Trading
01.2010 - 02.2012
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
Education
High School Diploma -
The Pakpattan
Pakpattan 03.2006
Skills
- Process Improvements
- Purchasing and Planning
- Regulatory Compliance
- Leadership Training
Certification
Driving License
Languages
Arabic
English
Urdu
Advanced (C1)
Timeline
Operations Executive
Zajel Courier
03.2020 - Current
Sales Coordinator
050 Telecom
01.2016 - 02.2020
Cashier
Il Cafe Di Roma
01.2013 - 02.2015
Sales Agent
Al Shamsi Flower Trading
01.2010 - 02.2012
High School Diploma -
The Pakpattan
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