Nada Lutfi
Mass Comunication
Sharjah
Summary
Creative hospitality and travel industry professional with wealth of historical knowledge. Offering excellent customer service and public speaking skills. Career success working with visitors and travelers to create entertaining and educational experiences.
Overview
3
3
years of professional experience
Work History
Social Media Manager
Emirates Media Vision
04.2024 - Current
- Boosted online engagement by incorporating multimedia elements into news stories.
- Enhanced news quality by meticulously editing articles for accuracy, clarity, and style.
- Conducted regular audits of posting news to verify accuracy and identify areas for improvement.
- Improved client satisfaction by delivering visually engaging content tailored to their specific needs and preferences.
Casual Sales, Marketing, and Social Media Manager
Lush Fresh Handmade Cosmetics
11.2021 - Current
- Directed sales and business development activities to achieve breakthrough performance and acquire new business.
- Develop and execute effective business development strategies to generate leads and close thousands deals.
- Applying excellent customer service skills whilst offering advice and assistant to customers in a professional and efficient manner.
- Supported sales efforts by providing pre-sales assistance and post-sales follow-up as needed.
- Increased overall sales performance by implementing strategic sales plans and training programs for district sales team.
- Utilizing interpersonal and communication skills while engaging with customers to tailor recommendations.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Optimized sales funnels by leveraging data-driven insights to refine targeting strategies and maximize conversion rates.
- Created social media content with consistent content and tone.
- Increased customer engagement through social media.
- Assisted product team in properly and effectively handling bad reviews and negative posts.
- Maintained current social media trend through attending professional conferences and webinars.
- coordinated email marketing campaigns that drove customer retention and increased sales leads substantially.
Advertising Designer
Al-Qasimia University
06.2021 - 12.2023
- Completed final touches for projects such as images sizes and font selections.
- Developed creative design for print materials, brochures, banners, and design by using AI programs.
- Created digital image files for use in digital and traditional printing methods.
- Met with customers to present mockups and collect information for adjustment.
VolunteerTour Guide
Expo 2020
09.2021 - 03.2022
- Built strong relationships with local vendors, securing exclusive access to attractions for tour participants.
- Built personal relationships with guests to promote positive experience.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Guided groups of up 25 people on scheduled tours.
- Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
- Maintained vehicles and audio equipment to keep resources working and available for tour use.
Education
Bachelor of Arts - Maas Communication
Al-Qasimia University
Sharjah, United Arab Emirates 04.2001 -
Skills
Sales and Marketing
Local hisory
Travel recommendations
Tourism management
Training and metoring
Public speaking
Team building
Creative awareness
Safety awareness
Ecellent Communication
Teamwork and collaboration
Cultural awareness
Lead Generation
Relationship Building
Mergers and Acquisitions
Promotional planning
Product Demonstrations
Salesforce Management
Company branding
Customer Service
Marketing
Strategic Planning
Systems and software expertise
Sales Tracking
Performance Goals
Market Tracking
Event Planning
Sales Leadership
Interships
- Sharjah Government Media Bureau.
- Media Center In Supreme Council For Family Affairs - Sharjah.
Timeline
Social Media Manager
Emirates Media Vision
04.2024 - Current
Casual Sales, Marketing, and Social Media Manager
Lush Fresh Handmade Cosmetics
11.2021 - Current
VolunteerTour Guide
Expo 2020
09.2021 - 03.2022
Advertising Designer
Al-Qasimia University
06.2021 - 12.2023
Bachelor of Arts - Maas Communication
Al-Qasimia University
04.2001 -