Nidhin Rajan Shensi
Sharjah
Summary
Dynamic Import and Export Manager with a proven track record at Anoop Plastic Products Trd Est, excelling in operations management and adaptability. Demonstrated success in exceeding sales targets, streamlining supply chain processes, and fostering robust customer relationships. Skilled in logistics management and team oversight, achieving significant improvements in inventory efficiency and customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Import and Export Manager
Anoop Plastic Products Trd Est
11.2013 - Current
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Developed, maintained and utilized diverse client base.
- Built relationships with customers and community to promote long term business growth.
- Met existing customers to review current services and expand sales opportunities.
- Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
- Developed and maintained relationships with customs brokers, freight forwarders and customers.
- Tracked shipments processing through customs and other agencies and obtained clearances.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
- Oversaw demand planning, purchasing, and logistics.
- Supervision on staff members tasked with handling materials management, planning, purchasing, and customer service duties.
- Streamlined shipping and receiving operations to reduce errors and improve customer satisfaction.
- Monitored and tracked supplier performance to enforce adherence to quality standards and established timelines.
- Implemented inventory-management strategies to maximize availability and decrease waste.
- Organized and maintained correct inventory levels to drive highest turns possible on inventory.
- Reduced inventory levels and improved supply chain visibility using strategic initiatives.
- Streamlined inventory management processes to reduce supply chain costs and improve efficiency.
- Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Partnered with vendors and suppliers to effectively manage and budget.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and implemented strategies to maximize customer satisfaction.
- Followed SOPs with all customer account actions and data management to keep consistent service levels.
Management Trainee
Reprographics Pvt Ltd
05.2011 - 07.2012
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Acted with integrity, honesty, and knowledge to promote culture of company.
- Gained knowledge of company policies, protocols and processes.
- Described product to customers and accurately explained details and care of merchandise.
- Handled day-to-day customer or client questions via telephone or email.
- Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
- Reported issues to higher management with great detail.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed inventory control, and store opening and closing procedures.
- Maintained domestic and international supplies by coordinating with international contacts to source materials and manage distribution.
- Completed frequent inventory counts and resolved discrepancies.
- Implemented inventory-management strategies to maximize availability and decrease waste.
- Streamlined shipping and receiving operations to reduce errors and improve customer satisfaction.
Education
MBA - Business Administration And Management
IMT
Dubai, United Arab Emirates10.2013
Bachelor of Management Studies - Business Administration And Management
Pillai College of Arts, Commerce And Science
Mumbai, India02.2011
Skills
- Workforce Management
- Business Administration
- Operations Management
- Business Development
- Shipping coordination
- Office Administration
- Supply Chain Coordination
- Logistics Management
- Team Oversight
- Adaptability and Flexibility
- Multitasking
- Time Management
Fitness Enthusiast
Regularly engage in gym workouts to maintain a healthy and active lifestyle.
Additional Information
UAE Driving Licence
Languages
English
Upper intermediate (B2)
Hindi
Intermediate (B1)
Malayalam
Bilingual or Proficient (C2)
Tamil
Intermediate (B1)
Software
MS Office
Tally
Timeline
Import and Export Manager
Anoop Plastic Products Trd Est
11.2013 - Current
Management Trainee
Reprographics Pvt Ltd
05.2011 - 07.2012
MBA - Business Administration And Management
IMT
Bachelor of Management Studies - Business Administration And Management
Pillai College of Arts, Commerce And Science
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