Olivia Li

Cainiao Network Technology Co. Ltd.

05.2022 - Current

Manage execution of HR processes including but not limited to: on-boarding, off-boarding, contract management, leave management, benefits operation management, employee file management, employee certificates and employee enquiries.
Streamline HR processes meet local compliance requirements, sort out KCP points and continuously optimize processes to enhance digitalization.
Build overseas Site HR operation performance metrics and establish good working relationship with Site HR team, HQ functional team and local suppliers.
Participate in company-level HR projects, in-depth overseas business scenarios, sort out and optimize HR business processes, and complete corresponding work by project tempo and compliance.
Leading knowledge brand building work of HRSSC, leading overseas employment knowledge column, organizing monthly knowledge live broadcast.
Responsible for overseas HR compliance, collaborating with HR legal and module interfaces to publicize employee handbooks and anti-sexual harassment policies in accordance with regulatory requirements, building overseas open public mailboxes, and promoting overseas compliance training.
Research and analyze business requirements of HR system, and work with IT team to output system improvement solutions in conjunction with process optimization points.

Huawei Technologies South Africa Pty Ltd

05.2021 - 05.2022

Build and maintain client relationships, promote HRSSC services in conjunction with client requirements, manage client satisfaction, service payback management, and service effect delivery.
Develop service strategies and design business service solutions in conjunction with client requirements and SSC business development strategies.
Manage client-facing delivery operations to ensure delivery quality, efficiency, and service experience.
Build SSC high-performance team and enhance team's professional service capabilities.

Huawei Technologies(Kenya) Co. Ltd

05.2019 - 05.2021

As HR strategic partner of Kenya Representative Office, fully understand strategic demands of business and formulate HR strategies such as talent/motivation/atmosphere/personnel services, etc.
Proactively identify needs and weaknesses of department in field of human resources, provide HR professional solutions and promote implementation to support department's business objectives.
Through the effective operation of human resources and modules (performance, job-matching, talent development, C&Q, incentives, attendance analysis, employee relations, etc.), land on the Representative Office's human resources change project (Talent Embankment Project).
Correctly understand company's HR policies and empower supervisors and employees to enhance supervisors' team management skills.
Responding to company's "3+1" "Run to Better Me" advocacy, integrating into local culture, organizing regular cultural and sports activities, monthly birthday parties, Family Day, cultural corner, and other activities, to enhance richness of staff activities, and create positive organizational atmosphere.

Huawei Technologies Co., Ltd.

12.2016 - 04.2019

Responsible for Job-matching in South Pacific, Central Asia and Russia region, customizing Chinese and English data templates to suit each department's situation, and completing routine work of internal promotion data analysis, data declaration, collation and evaluation, and processing system validation with 100% data accuracy and excellent performance in quarterly feedback from department.
Participate in development of IT tools for Job-matching data, through preliminary research, requirement analysis, function definition, detailed function logic alignment, writing PRD, tool iterative testing, etc., and prioritize to assist to complete online tool, and continue to collect feedback and optimize.
Responsible for team organizational atmosphere construction, knowledge management, leading organizations of multiple birthday parties, departmental outings, festivals, etc.; outputting multiple external business campaigns, organizing internal continuous business empowerment, setting up quality control system, and refreshing and filing service catalogue, SOPs, SLAs, Checklists, FAQs, and case library promptly.

Summary