SUHAIL THOTTUNGAL
Sharjah
Summary
Highly motivated and results-oriented IT professional with 7 years of experience in enterprise network design, implementation, and support. Proven expertise in network infrastructure, security (firewalls), and systems administration. Currently contributing to the development of cutting-edge CPE solutions for the telecommunications industry, including design and implementation of new features.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Engineer - Business Device Development
Etisalat UAE
09.2021 - Current
- TELECOMMUNICATION ENGINEER - L3 - May 2015 – Present, ETISALAT UAE
- Telecommunication Engineer L3 for ETISALAT UAE/device development for Business CPEs working on CPE architecture & development with network automation & management
- Working on Cloud Services, CPE virtualization, SDN NFV, UCaaS, VSaaS, Whitebox CPEs, GPON, FTTH, Dark fiber, Fixed LTE, 10G Internet, IPTV, Video Surveillance, MPLS etc.
- SIP, vIMS, vNGN, ISDN, PRI, BRI, Legacy Copper Network, IPPBX, and POTS Telephony.
- Technologies include IP, PPPoE, CWMP, ACS, SIP, ISDN, DEL, SDN NFV, SNMP etc.
- CPEs qualification for ZTP & remote management, OSS, BSS & IT requirements
- Technical translation of business requirements from marketing, tendering & bid evaluation for time bound procurement, testing & readiness of CPEs fulfilling the requirements
- Tender document preparation, RFP & RFQ evaluation, negotiation & techno-commercial ranking & selection with contractual conditions compliance.
- Scope definition, project management of development cycle for customizations & certification of CPEs for Etisalat projects & services.
- Supplier & vendor management to meet the contractual commitment & market demand
- Test scope definition, test cycle management, test result analysis & acceptance.
- CPE integration & qualification with remote management system, Orchestrator, OSS, BSS.
- Technical writing, training & demonstration for end users or field & support engineers.
- Support for VVIP customer cases, field escalated issues, RCA & version management.
- Service includes but not limited to Business In a Box, SMB services, ISDN services, Managed Cloud services like UCaaS, VSaaS, SDN NFV solutions, CISCO Viptella, Nokia Nuage, Firewalls like PaloAlto, DDoS, MPLS services etc.
- Principles include but not limited Ekinops, Cisco, Huawei, Dell, Nokia Nuage, Viptella, Dlink, Gaoke, Media5, Adtran, Hikvision, Axxonsoft, Sercomm, Arcadyan, ADVA.
Network & IT Support Engineer
Cosmos Computers Co LLC
01.2018 - Current
- Designing, Implementing and managing Enterprise networks
- Troubleshooting enterprise networks
- Configuration of Routers and switches (L3 and L2) –Cisco, D–Link, HP
- Configuration and management of firewalls (Sophos XG, Cyberoam, FortiGate, SonicWall, Palo Alto, Juniper)
- Site to site and Remote access VPNs (IPSec and SSL)
- Configuration and managing wireless controllers (Cisco, D–Link ,Sophos ,Eugenius)
- Installation and Configuration of IP PBX(Avaya IP office, Panasonic, D–Link, Ericsson-IPECS)
- Configuration of Storages (SAN and NAS) - HP MSA, IBM storewize, Vess, Qnap, Synology using iscsi, Fiber channel ,SAS etc
- Configuration of End point protection softwares like Sophos and symantec (On premises and cloud based)
- Installation and configuration of VMware and managing Vcenter
- Installation, Configuration and maintenance of backup softwares ( Veeam Backup, Veritas Backup Exec, Acronix Backup, Easeus)
- Implementation wireless LAN using access points and wireless Routers
- Also management of wireless LAN using Wireless controllers(Sophos, Dlink ,Eugenius)
- Installation and configuration of windows servers (2019 ,2016,2012R2,2008R2)
- Manging Active directory ,Group Policy Objects (GPO), DHCP,DNS
- File server Configuration with sharing and Security Permission
- Installation, Configuration, Sharing, and mapping of Network Printers, Plotters, Scanners etc
- Installation and configuration of Biometric devices(ZKT,ESSL) with management softwares (Middle-east software, smart office suite )
- Installation and administration of Microsoft Office365
- Configuration of NVR, DVR
Field Engineer - Network & Systems
DSM Infocom Pvt Ltd
06.2016 - 10.2017
- Configuration and Troubleshooting of Routers, Switches
- Responsible for setting up bank network with LAN/WAN connectivity
- Configuring BGP
- Commissioning and troubleshooting of MPLS links
- Responsible for active directory domain joining and configuring desktops, laptops etc
- Responsible for configuring primary links like leased line and secondary back up links
- Responsible for configuring ACL's
- Resolving Hardware / OS Problem or Escalate Hardware / OS Problem
- Implementing switch port, port-security & other securities on Cisco switches
Education
B.Tech - Electronics & Communication Engineering
MES College Of Engineering
04.2016
Skills
- Routing & Switching
- Network security
- uCPE
- SDWAN
- Information Security
- Troubleshooting
- Storage
- Virtualization
- VMware Infrastructure
- Windows Server
- Wireless Networks
- Backup Solutions
Certification
- Sophos Certified Engineer
- Fortinet NSE1 & NSE2
- Juniper Networks Certified Associate (JNCIA-SEC)
- International Cybersecurity Institute Certified Network Security Specialist
- CCNA R&S – Course completed
- CCNP R&S – Course completed
- MCSE – Course Completed
Timeline
Engineer - Business Device Development
Etisalat UAE
09.2021 - Current
Network & IT Support Engineer
Cosmos Computers Co LLC
01.2018 - Current
Field Engineer - Network & Systems
DSM Infocom Pvt Ltd
06.2016 - 10.2017
B.Tech - Electronics & Communication Engineering
MES College Of Engineering
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