2D & 3D softwares
Sujith Simha Sesha
User Experience Designer
Skaldenweg, Hamburg
Summary
I am an Experienced Engineer transitioned into the field of UX design, bringing a blend of technical expertise and creative problem-solving together. With user-centered approach and a passion for optimizing user experience I have proven myself with track records of successful navigation in complex projects.
Overview
3
3
years of professional experience
5
5
Certifications
Work History
DBOR
Alorica
02.2021 - 07.2022
- Managed customer support cases within the Salesforce platform for DoorDash customers from overseas for 14 months
- Solving problems by troubleshooting and providing solutions to various challenges that arise within the corporate environment.
- I was responsible for implementing and managing automated workflows within Salesforce, which streamlined processes and reduced the need for manual tasks.
- Generating reports and analyzing data within Salesforce to provide insights into customer support metrics, performance, and trends. Which helped to make informed decisions and improve support processes.
- Proven ability to learn quickly and adapt to new situations.
Junior Engineer
Sudaiva Studio
09.2019 - 04.2020
- Designed and executed modular components, with space planning methodology techniques, for residential buildings
- Conducting user research on design trends, materials, etc.
- Used computer-aided design (CAD) and SketchUp 3D software to create detailed drawings and planned products for 6 different projects
- Materials were procured and managed as per client preferences with optimal billing strategy
- Created 3D models in SketchUp and renders in Lumion for client briefing.
- Budgeting and estimated costs for projects.
Education
Master of Arts - User Experience Design
Berlin School of Business And Innovation
Hamburg 04.2001 -
UI UX post graduation certification -
Intellipaat
IIT Roorkee04.2024
Bachelor of Engineering - Civil Engineering
Visvesvaraya Technological University
Mysuru12.2019
Skills
Design thinking
Problem-Solving
Communication
Adaptability
Creativity
undefinedCertification
Certified Supply Chain professional CSCP - Udemy
Software
AI tools
MS office
Adobe cloud
Figma
Technomatix simulation
Interests
Engaging in a informative conversation
Exploring Multicultural ways
Reasoning and resolving challenges
Timeline
DBOR
Alorica
02.2021 - 07.2022
Junior Engineer
Sudaiva Studio
09.2019 - 04.2020
Master of Arts - User Experience Design
Berlin School of Business And Innovation
04.2001 -
UI UX post graduation certification -
Intellipaat
Bachelor of Engineering - Civil Engineering
Visvesvaraya Technological University
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