Tahra Hassan Al Ali
Student Services Officer
Sharjah
Summary
Dynamic professional with a proven track record at Applied Technology High School, excelling in student services and training supervision. Expert in office administration and relationship building, I streamlined student record processes, enhancing efficiency and satisfaction. Committed to fostering a positive learning environment through effective communication and tailored support for diverse student populations.
Overview
14
14
years of professional experience
2
2
Languages
Work History
Students Services Assistant
Applied Technology High School – Ajman
Ajman
09.2012 - Current
- Streamlined processes for managing student records, resulting in increased efficiency and accuracy.
- Promoted a positive campus environment by addressing student concerns and directing them to appropriate resources when necessary.
- Maintained strong relationships with campus partners to effectively address student needs across various departments.
- Contributed to the success of orientation events by coordinating logistics and preparing materials for incoming students.
- Collaborated with faculty members to ensure a smooth registration process, minimizing scheduling conflicts and maximizing course availability.
- Communicating with parents & Students
- Monitoring student attendance records more than 800
- Customer services
- Served as liaison between students, faculty members, advisors and other stakeholders within the institution to resolve issues and promote effective communication channels.
- Implemented retention strategies to improve outcomes.
- Participated in ongoing professional development opportunities, staying current on trends in higher education and best practices for serving diverse student populations.
- Enhanced student satisfaction by providing timely and accurate information on university services and resources.
Training Supervisor
Applied Technology High School – Sharjah
Sharjah
10.2011 - 10.2012
- Managed a team of trainers to ensure consistent delivery of high-quality training sessions across all departments.
- Mentored new hires during their onboarding process, accelerating their integration into the company culture and work environment.
- Established a culture of continuous learning by implementing regular feedback loops and performance evaluations.
- Collaborated with company leaders and department managers to determine training needs.
- Updated employees with latest policies, procedures and compliance standards.
Education
BBA - Business Administration Management- Human Resource
City University Ajman
Ajman 04.2001 -
BTEC National Certificate - Beauty Therapy
Sharjah Institute of Technology
Sharjah 04.2001 -
Skills
- Office administration
- Strong organization
- Student counseling
- Academic advising
- Customer service skills
- Decision making
- Communication
- Fast learner
- Relationship building
- Social media management
Accomplishments
- Historic club member
- Secured 2nd position in robotics competition
- Event coordinator for National level Techno-Cultural fest - AZURE
Timeline
Students Services Assistant
Applied Technology High School – Ajman
09.2012 - Current
Training Supervisor
Applied Technology High School – Sharjah
10.2011 - 10.2012
BBA - Business Administration Management- Human Resource
City University Ajman
04.2001 -
BTEC National Certificate - Beauty Therapy
Sharjah Institute of Technology
04.2001 -
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