Thasneem VY
Sharjah
Summary
Experienced in a fast-paced sales environment, skilled in coordination, communication, and data management. Expertise in CRM systems and process optimization, successfully implementing strategies to improve efficiency and productivity. Eager to leverage these abilities in a new and challenging field to contribute expertise and drive impactful results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Admin Cum Sales Coordinator
Smart Travel L.L.C
03.2023 - Current
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
- Built relationships with customers and community to establish long-term business growth.
- Implemented systems and procedures to increase sales.
Administrative Assistant
Metrosign
05.2018 - 06.2019
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Scheduled office meetings and client appointments for staff teams.
- Monitored office calendars to plan meetings, activities and travel to maximize productivity.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Education
MBA - HR
Manasarovar Global University
Bachelor of Science - Computer And Information Sciences
Christ College
Skills
- Customer communication
- Data entry
- Goals and performance
- Sales reporting
- Recordkeeping
- CRM software proficiency
- Report creation
- Lead generation
- Performance tracking
- Performance evaluation
- Customer relations
Personal Information
Certification
PHRM - Professional Human Resource Management
Timeline
Admin Cum Sales Coordinator
Smart Travel L.L.C
03.2023 - Current
Administrative Assistant
Metrosign
05.2018 - 06.2019
Bachelor of Science - Computer And Information Sciences
Christ College
MBA - HR
Manasarovar Global University
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